How dispatch starts after your order is approved
Once your order is confirmed, we move it into artwork setup, production scheduling and dispatch planning. If your item needs logo printing, embroidery, debossing or heat transfer, the final lead time depends on the decoration method, quantity and how quickly artwork is approved. For event work we always check the delivery date first, then map back the production steps so there are no surprises later.
Orders going out from Montague Gardens are checked before packing. We confirm item count, branding placement and any special split instructions for different branches or event sites. If something is urgent, let us know as early as possible so we can see whether a rush order is possible without compromising quality.
- Artwork approval comes before production starts
- Lead times vary by quantity and branding method
- Dispatch is planned around your event date and city
- All packs are checked before they leave our side
Typical lead times for branded belt bags and promo bags
Standard lead times depend on the product type and branding method. Simple branding jobs can be turned around faster than detailed multi-colour work or larger bulk packs. If your order includes sampling, product sourcing or mixed items for event kitting, allow a bit more time for selection and checking.
We work with South African event timelines, which often change right up to the week of delivery. That means we keep lead times practical and clear. Coastal humidity in places like Durban and Gqeberha can affect packing and storage, so we use suitable cartons and wrapping where needed. For jobs heading into high-volume conference periods in Johannesburg or Pretoria, we recommend confirming quantities early to secure production space.
- Small repeat orders can often move faster than large bulk runs
- Embroidery and debossing may need additional production time
- Multi-item event kitting takes longer than single-product dispatch
- Rush orders are assessed case by case
Local delivery in Cape Town and surrounds
For Cape Town deliveries, we dispatch from Montague Gardens and cover nearby business areas including Bellville, Somerset West and surrounding commercial zones. This is useful for teams that need items quickly for staff events, roadshows, store openings or client functions. If your order is ready before your event, we can arrange delivery to your office, warehouse or event venue.
Local deliveries are best when the receiving point has someone available during business hours. If access is limited, for example at a venue with strict receiving times or security gates, tell us in advance so we can plan the handover properly. It saves time and avoids failed drops.
- Delivery can be arranged to offices, venues or warehouses
- Access times and security rules should be shared upfront
- We can support Bellville and Somerset West collections or delivery planning
- Urgent Cape Town jobs may qualify for quicker dispatch
Multi-city delivery across South Africa
We supply corporate events in Johannesburg, Pretoria, Durban and Gqeberha, and we also handle split delivery where one order needs to go to more than one location. This is useful for national teams, franchise groups and event organisers managing several sites at once. Rather than sending everything to one point and leaving your team to sort it out, we can separate packs by branch, city or department before dispatch.
When the order is split, we label the cartons clearly and keep the delivery notes in order. If each branch needs a different quantity, make sure the breakdown is final before production starts. This helps avoid delays and reduces the chance of mistakes at receiving. For national delivery, we always recommend allowing enough buffer time for inter-city transit and local handover.
- Split delivery available for multi-branch orders
- Cartons can be marked by city, team or event group
- Final quantity splits should be confirmed early
- Transit time varies by route and courier capacity
Packing, quality checks and event kitting
Before dispatch, every order goes through a quality check. We check branding position, item count and general finish so that what leaves our side matches what was approved. For event kitting, we can bulk pack belt bags and related promotional items into separate sets, which is handy for registration counters, conference packs and client handovers.
If you want items packed in pairs, by table number, or grouped for each sales rep, we can do that too. This kind of preparation saves time on the day and helps your team move faster during setup. If your order includes multiple product types, we will pack them in a way that makes receiving straightforward and reduce confusion on site.
- Quality checks are done before dispatch
- Bulk packing can be arranged by team or event group
- Event kitting helps with fast setup and distribution
- Mixed orders are packed for simple receiving
What we need from you before delivery is booked
To keep delivery smooth, we need the final artwork approval, correct delivery address, preferred receiving date and any site instructions. If the venue has restricted hours, loading bay rules or a security sign-in process, tell us before dispatch is booked. This is especially important for city offices and event spaces where deliveries have to be booked in advance.
It also helps to confirm who will sign for the goods and whether the driver should call on arrival. A short receiving note can prevent hold-ups. If you are planning around load-shedding, traffic congestion or a tight event build schedule, build in extra time. It is better to receive early and store safely than rush on the day.
- Final delivery address and contact person are needed
- Venue access rules should be shared early
- Confirm the receiving date and time window
- Add buffer time for load-shedding, traffic and setup
